Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us when you request a quote, contact us, or use our services:

Name, email address, phone number, and postcode
Property details and energy usage information
Service preferences and requirements
Communication preferences

2. How We Use Your Information

We use the information we collect to:

Provide quotes and respond to inquiries
Schedule installations and provide customer service
Send you information about our services
Improve our services and website
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: enquiries@smartgroup.uk.com
Phone: 01236 341662